Development services
We build and look after the large, long-lived systems that businesses run on: reseller portals that quote in seven languages, an ordering platform behind more than 65 online shops, a membership system that ran 100 clubs on four continents, and the APIs and background services that join them all together.
Wildesoft is run by Richard Wilde, a Microsoft .NET developer who has been writing software since 1996 and building business systems under the Wildesoft name since 2004, for more than 100 businesses. When you work with us, you talk to the person who designs, writes and supports your system.
The iTS reseller portal: resellers build their own PaperCut quotes, step by step, with the right hardware, licences and services for each customer.
Three ways we can help
New systems, from spec to delivery
Bring us an idea, a process or a spreadsheet that has reached its limit. We work through the detail with you, write the specification in plain English, and build it in stages you can see and test as we go.
The LM3 Hub was built this way: a complete rebuild with a website, a mapping API and five background services, and 400+ code changes in its first year.
Taking over existing .NET systems
Inherited a system nobody wants to touch? We take on older ASP.NET, .NET Framework and Windows desktop applications, get them under control and modernise them a step at a time, while your business carries on using them.
For CXCS that meant 38 improvements across three systems in six months, with every change tested on a staging site before it went live.
APIs and integration
Much of our work joins systems together: accounts, CRMs, helpdesks, payment providers, order management and email platforms. We build the APIs, webhooks and scheduled services that move data between them, and make sure someone hears about it when a connection fails.
At iTS, webCRM, Xero, Freshdesk and Princity now work as one across several companies.
Joined-up thinking
The most expensive admin in a business is the work nobody notices. An order typed into a second system. A figure copied from one screen to another. Someone chasing a reply, or checking whether an email arrived. It is slow, it is where the mistakes come from, and it gets worse as you grow.
So we look at the whole journey, not just one screen. Information should be entered once, by the person who knows it, and then flow to everywhere it is needed. Here is how that works for ACE Embroidery:
Nobody re-types anything along the way. Here's some of the day-to-day admin we've taken off our clients' desks:
- Approved proofs used to be re-keyed as shop products. Now they become products automatically.
- Princity invoices were matched to the CRM by hand. Now orders are built in webCRM and kept up to date from Xero.
- Renewal leads were set up one at a time. Now they are created automatically, with their history and the right account owner.
- School orders went to production one by one. Now they are collated, with box and pack labels.
- Meeting reminders depended on a coordinator ticking a box. Now every meeting is reminded automatically.
- Chasing suppliers for figures meant endless emails. Now suppliers get their own login, and responses are tracked.
- Support emails sent from the CRM now open helpdesk tickets by themselves, and a daily job repairs any missing links.
- Failed connections used to go unnoticed. Now staff are emailed the moment an API call fails.
A funded order in one of ACE Embroidery's white-label shops. The college approves the Learner Support Fund application before anything is made, and every item carries the proof it was made from, ready for production.
What large and complex looks like
These are real systems, built and looked after by us, most of them for many years.
iTS
A reseller portal, CRM, accounts and helpdesk working as one for Europe's largest PaperCut Authorised Solution Centre.
- 7 languages, 3 currencies
- 200+ features since 2020
- Several companies in Xero, each with the right tax
ACE Embroidery
Logos, proofs, online shops and production joined up for a school and club clothing supplier.
- 65+ white-label online shops
- Secure card payments and funded school orders
- Orders fed into OrderWise automatically
BoB Clubs
One platform running a business networking organisation, from the public website to the back office.
- 100 clubs on four continents at its peak
- Around 30,000 emails a month
- Nearly 20 years of continuous development
LM3
A proven economic-impact method turned into an online platform, rebuilt from the ground up.
- Matches the master spreadsheet to within 0.5%
- Used by Morgan Sindall, Wellcome, Kier and EDF
- Supplier mapping, uploads and email campaigns
CXCS
A desktop planning application, an internal client system and a public portal for an agricultural consultancy.
- Almost 80,000 lines of code
- Two staging environments with sign-off
- Central logging and crash reporting
Midland Super Cream
An order processing system for a wholesale ice cream and slush supplier, replacing one whose source code was no longer available.
- 130+ improvements in 15 months
- About 17,000 lines of code
- 15 years of data moved across
How a project runs
- A free chat. Thirty minutes to tell us what's slowing you down. No obligation.
- A specification. We map how the work flows today, the data involved and every system it touches, then write it up in plain English so you can check we've understood.
- Build in stages. Each stage goes onto a staging site for you to try and sign off before anything goes live.
- Release. Deployments are scripted and repeatable, and existing data is moved across for you.
- Look after it. Logging and alerts tell us about problems before your staff notice them, and improvements keep arriving month after month. Most of our clients have been with us for years.
Clear pricing, no surprises
Your first project gets a fixed quote with a minimum and a maximum, so you know the most it can cost before we start. Once we've worked together, many clients prefer a simple day rate for ongoing changes. You only pay for the time used, with a clear breakdown every month.
Case studies by type of work
See the work behind this page, gathered across our clients:
- System integration: separate systems joined through their APIs, so data is entered once
- Modernisation: older systems and Access databases brought up to date while the business keeps running
- Invoicing and Xero: orders that become invoices and purchase orders automatically
- CRM integration: a CRM kept in step with accounts, helpdesk and web forms
- Online payments: card payments, funded orders and credits built into existing systems
Got a system that should be working harder?
Whether it's a new idea, an older .NET system that needs a new home, or several systems that should be working as one, call 07884 433240 or send us a message.