- Case Studies
- iTS
- Development Highlights
iTS: Development Highlights
wildesoft.net has developed the systems behind iTS, Europe's largest PaperCut Authorised Solution Centre, continuously since 2020. These highlights cover the last two years, October 2024 to October 2026, unless stated otherwise.
At a glance
- 170+ improvements delivered in two years
- 70+ new features in two years, and 200+ since 2020
- 6+ years of continuous development, with work delivered in 81 of the last 82 months
- 4 business systems working as one: webCRM, Xero, Freshdesk and Princity
- 8 new products launched in the reseller portal
- 2 annual price books released, each covering all three PaperCut editions
- 7 languages in the reseller portal
- 3 core currencies (GBP, EUR and USD) for resellers across Europe and the Americas
- About 65,000 lines of code looked after across 5 connected applications
- 7,400 lines leaner than two years ago, despite 70+ new features
What it means for iTS
- New pricing every year, without a rebuild. Each year's price book and every new product goes live in the portal resellers already know.
- Less manual work. Orders, invoices, renewals and support tickets flow between the CRM, accounts and helpdesk automatically.
- Resellers serve themselves. Partners quote in their own language and currency, wherever they are.
- A platform that gets simpler as it grows. Old features are retired as new ones arrive, so the system stays easier and cheaper to change.