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iTS Case Studies

iTS is Europe's largest PaperCut Authorised Solution Centre. It supplies print management software and hardware, including PaperCut, Umango, ELATEC readers and Princity, to resellers and organisations across Europe, North America and North Africa. Over the last two years wildesoft.net has continued to develop the systems that connect iTS's reseller portal, webCRM, Xero and Freshdesk. In that time it has closed more than 170 issues and delivered 70+ new features, across about 65,000 lines of code it maintains for iTS.

170+ improvements in two years
200+ new features since 2020
6+ years of continuous development
4 business systems working as one

The work

Overview

A summary of all the work wildesoft.net has done for iTS.

Development Highlights

The key figures behind the work for iTS.

Reseller Portal

The reseller portal is where iTS's partners price, quote and order PaperCut and related products.

20 case studies

Scheduled Services

Scheduled services keep iTS's CRM, helpdesk and billing systems in step automatically.

4 case studies

Xero Invoicing

Orders become invoices and purchase orders in the right Xero company automatically.

4 case studies

Xero Authorisation

The secure link between iTS's systems and its Xero companies.

1 case study

Webhook Processing

Updates from the CRM and Xero are picked up and processed as they happen.

1 case study