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- Bespoke Partner Portal Case Study
Bespoke Partner Portal Case Study
Most of iTS's resellers share the same quoting portal and price lists. A few large partners, though, sell PaperCut under their own product codes and in their own currency, and they need the portal to fit the way they work.
The Business Problem
Toshiba Sweden orders using its own stock-keeping codes (SKUs) and quotes its customers in Swedish krona. The standard portal used iTS's own product codes and euro prices. That meant every quote had to be translated by hand into the partner's codes and currency before it could be used internally or passed to a customer. When the partner's product list or prices changed, it had to be done all over again.
The Solution
wildesoft.net built a bespoke view of the portal for Toshiba Sweden. When the partner's users sign in, the portal recognises them and quotes with their own product codes. It also uses a sell-price list kept just for that partner, and produces Excel quotations in their currency and format.
The partner's codes were mapped across the full range, and the mapping was redone when the partner reorganised its catalogue. The bespoke view was updated in 2025, and again in 2026 when the partner's new sell prices were added. Each time, the change was made to the bespoke settings, and the shared portal used by every other reseller was left alone.
The Result
The partner gets quotes it can use straight away, in its own codes and currency, with no retyping. iTS can support a large partner's special requirements without maintaining a separate system, and each year's update is a small, contained change.
Get in touch if a key customer needs your system to work their way.