- Case Studies
- iTS
- Reseller Portal
- Partner RRP Quotes Case Study
Partner RRP Quotes Case Study
Many of iTS's resellers are large printer manufacturers' sales organisations, who quote PaperCut to their own customers. They need quotes that show the price their customer will actually pay.
The Business Problem
The iTS portal produced quotes at each reseller's own buy price. That's fine for an internal order, but no use as a quote to an end customer. Canon UK, Konica Minolta UK and Konica Minolta Netherlands asked for customer-ready quotes at recommended retail price (RRP), or at suggested retail price (SRP) for larger deals, in their own country's format. Without this, their sales teams rebuilt quotes by hand in spreadsheets, and margin information could reach customers by mistake.
The Solution
wildesoft.net added RRP and SRP quoting for these partners. Each partner can have its own price bands, wording and PDF and Excel templates. The work started with document-capture and analytics products, then extended to PaperCut perpetual, subscription and Hive quotes.
The same release removed the reseller's margin from customer-facing documents. A rule was added so that larger subscription deals use SRP rather than a volume discount. Each partner's version was tested and signed off with iTS before it went live.
The Result
Partners now download quotes they can send straight to their customers, with the right prices and branding and with nothing confidential on them. iTS can switch a partner onto RRP quoting through settings rather than a new development project.
Get in touch if your partners are retyping your quotes before they can use them.