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- Umango Launch Case Study
Umango Launch Case Study
iTS is the exclusive European distributor of Umango, an intelligent document processing product that captures and routes documents automatically. When iTS took Umango on, its resellers needed to be able to quote and order it.
The Business Problem
Umango had its own price lists, add-ons and maintenance, with separate terms for French value-added resellers and other partner types, and US dollar pricing for North America. It was often sold alongside PaperCut. With no Umango option in the portal, every quote had to be prepared by hand, and combined PaperCut and Umango deals were especially awkward.
The Solution
From 2021 wildesoft.net built Umango into the iTS portal. It started as a catalogue in the pricing tool, with baskets saved between sessions and Umango's logo and terms on PDF quotes. It was then opened to resellers, with add-ons, regional and partner pricing, and the DocSlide option.
In 2022 Umango was built into the main PaperCut wizard, so a single quote can cover both products. Saved Umango quotes can be reopened and edited, and pricing for North America was added.
When Umango moved to subscriptions in 2023, wildesoft.net added a subscription wizard, priced by the customer's country. The older perpetual licences were given an end-of-life notice and then switched off for new sales.
The Result
iTS was able to launch and grow an exclusive product across Europe and North America through the portal its resellers already used. When the product's licensing model changed, the portal changed with it, so resellers always quoted the current offer.
Get in touch if you're taking on a new product line and need your systems ready to sell it.